Every organization is required to plan and implement the monitoring, measurement, analysis and improvement processes needed
i) To demonstrate conformity to product requirements,
ii) To ensure conformity of the quality management system, and
iii) To continually improve the effectiveness of the quality management system.
In order to ensure the factual compliance to above requirements, every organization shall conduct internal audits at planned intervals to determine whether the quality management system
a) Conforms to the planned arrangements to the requirements of this International Standards and to the quality management system requirements established by the organization, and
b) Is effectively implemented and maintained.
The audit program needs to be planned considering the status and importance of the processes and areas to be audited.
ISO 9001: 2015 Certification
ISO 9001:2015 certificationshave been in place for over a decade now and are used by both customers and companies as a method of controlling their quality.The Standard provides a framework to manage your business and ensure a philosophy of continual improvement in all aspects of your business.It is externally assessed on an ongoing basis to ensure these business practices are maintained.
The principles of ISO 9001:2015 are:
ISO-9001:2015 is an international standard related to quality management system, applicable to any organization from all types of business sectors and activities.
ISO 9001:2015 is based on Eight Quality Management Principles (all fundamental to good business practice). When fully adopted, these principles can help improve organizational performance:
• Customer focus: organizations depends on their customers, and therefore need to shape activities around the fulfillment of market need
• Leadership: is needed to provide unity of purpose and direction
• Involvement of people: creates an environment where people become fully involved in achieving the organization’s objectives
• Process approach: to achieve organizational objectives, resources and activities need to be managed as processes, with an understanding of how the outputs of one process affects the inputs of another
• System approach to management: the effectiveness and efficiency of the organization depends on a systematized approach to work activities
• Continual improvement: adopting this as a part of everyday culture is a key objective for an organization
• Fact based decision-making: effective decisions are based on the logical and intuitive analysis of data and factual information
• Mutually beneficial supplier relationships: such relationships will enhance the ability to create value.